Every Program Should Have Skills Practice

Season #1 Episode #10

Taking hard communication skills and helping people practice them in a safe and effective way can boost on the job performance by up to 50%. Want to know how to sustain sales, communication, and DEI training with experiential learning? At Practica Learning, where today’s guest Doug Robertson is the AVP of business development, they do this. There, the learning doesn’t stop after the knowledge has been transferred in an individual training session. They’ve created a reality providing opportunity for people to practice the skills either before they go back to their workplaces, or just after they get to the workplace. Wouldn't that make a difference to their ability to take the knowledge that they had learned and transfer it to the workplace; put learning into practice and change their behaviors? We talk about the unique way in which Practica Learning does this. It’s their incredible ability to create a safe learning environment that makes all the difference for learning retention. Listen and take note of how to create this safe learning environment for your programs. Every coach, consultant, and learning professional should be embedding experiential learning whenever skill development is a desired outcome. In this episode, we also talk about the way COVID-19 has changed the world of virtual selling, how this requires a new skill set for your sales force. And, what can be done through training to foster inclusive and equitable behaviours in leaders through role play and direct feedback. These topics and much more make this a must-listen episode. Doug Robertson Bio Doug Robertson is a passionate and innovative learning leader, facilitator, and designer. He partners with clients to design, develop and deliver skills training. A former learning corporate partner, he is an expert at helping companies drive up learning application and retention through experiential learning – in particular using the methodology of deliberate practice. He earned his MBA (Financial Services) at Dalhousie University in 2004, and holds certificates in Leadership, Project Management and Adult Education. Connect on LinkedIn: [https://www.linkedin.com/in/douglaswrobertson](https://www.linkedin.com/in/douglaswrobertson)