Foundation First: Why Documented Processes for New Hires Are Key in the Construction Industry
Just as you wouldn't start building a house without a blueprint, onboarding new hires in your construction company requires a clear, well-documented process and plan. Proper documentation provides structure, ensures consistent training, and sets clear expectations for both new employees and the company. However, many construction companies overlook the importance of thorough, documented processes for their new hires.
Why Many Construction Firms Overlook Documenting New Hire Processes
Assumption that industry experience equates to company familiarity.
Shortage of time or resources to develop comprehensive documentation.
Lack of awareness about the impact of the onboarding experience on new hire retention.
Belief that on-the-job training is sufficient.
But fear not, we are here to help you lay the right foundation for your new employees!
Identify Key Roles and Responsibilities
Begin with documenting the roles and responsibilities for the new hires. Understanding the scope of their roles, the tasks they're expected to perform, and how they fit into the larger team structure is crucial for new employees. For instance, a new hire in project management should have a clear understanding of their duties, their position within the team hierarchy, and the project management tools they will be using. Introducing new hires to key members of the team is important for orientation so they feel empowered to answer questions when they come up.
Standardize Your Training Materials
Here's where many companies falter: inconsistency in training materials. Inconsistent materials can confuse new hires and create unnecessary complexities. Instead, create standardized training materials that are updated and relevant. This could include safety procedures, equipment operation manuals, company policies, and more. Make sure these materials are easily accessible and comprehensible, even for someone who is completely new to your company. Digital onboarding can be particularly helpful in this regard.
Validate and Document Key Onboarding Activities for Compliance
In the construction industry, compliance with health, safety, and regulatory requirements is crucial. Start by identifying all essential onboarding activities related to compliance and creating comprehensive step-by-step guides for each. Implement a validation process, such as a test or demonstration, to ensure new hires understand and can perform these procedures effectively. Then, meticulously document the results of these tests as a record of the employee's compliance training. Ensure these records are safely stored for easy retrieval during audits or inspections. A thorough compliance documentation process during onboarding not only safeguards your company against legal complications but also fortifies your reputation and credibility in the industry.
Harness the Wisdom of Your Senior Employees
To reduce reliance on senior staff and streamline onboarding, capture the years of knowledge and expertise of your senior staff systematically. Initiate a structured process to gather insights and best practices from experienced workers, transforming this information into accessible learning materials such as videos, guides or digital modules. This strategy enhances the training process, empowering new hires to problem-solve independently and effectively, freeing up these senior staff for more valuable mentorship activities rather than “babysitting” staff.
Implement a Follow-up Process
Finally, don't forget the follow-up! An effective onboarding process doesn't end after the first week—it's an ongoing process that ensures the new hire is well-adjusted, comfortable, and productive. Set up regular check-ins to address questions, clarify any confusion, and offer guidance as needed. Regular feedback and communication help new hires feel supported and valued, significantly enhancing their integration into the team.
With these steps, you can build a strong foundation for your new hires, ensuring a smoother onboarding process and setting the stage for a successful tenure in your construction company. The right start can make a world of difference! Contact Boost for help in documenting your processes and organizing them for ready access by all employees.
